Help and Inquiries

About joining

How do I join?

To join, you will need to complete the registration process and pay the membership fee via your smartphone or computer.

You will also need to register your email address.

[Membership Registration]Please proceed.

*Please be sure to access the site using a web browser (Safari/Chrome).

*Operation of in-app browsers (Yahoo JAPAN app/Google app) is not guaranteed.

»Q.What is Plus member ID (formerly EMTG ID)?

*Those who meet the following criteria have a Plus member ID (formerly EMTG ID).

●Those who have used services operated by Fanplus (fan club, mobile site, merchandise store, etc.)

●Those who used Ticketpla electronic tickets (formerly EMTG electronic tickets) and official trading services

●Those who purchased a viewing ticket through StreamPass

●Those who used the live streaming viewing app "FanStream"

●Those who have used the VR MODE app

»Check your Plus member ID here

If you have already obtained a Plus member ID (formerly EMTG ID), please register using your existing ID.

*Even if you have an ID obtained through another artist's service, you can use it on "Heine."