[Annual Course] Continuation
[Annual plan] I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
If you choose to pay by credit card, a "provisional sales process" will be performed one month before your membership expiration date.
"Temporary sales processing" simply means that the card limit has been secured.
Depending on the card company you use, this information may be included in the withdrawal email or online statement.
No payment or invoice will be made with "temporary sales processing," and no payment will be made even if you cancel your membership by the 20th of the expiration month.
If you later cancel the automatic renewal, no payment will be made and you will be refunded after a certain period of time has passed, so please rest assured.
Please note that we do not guarantee the operation of debit cards, prepaid cards, or bundle cards, so the fan club office cannot provide details regarding refunds.
Please contact your card company.
If you have selected automatic credit card renewal, unless you cancel your membership by the 20th of the month your membership expires,
The renewal fee for the next year will be charged to your registered card.
"Temporary sales processing" simply means that the card limit has been secured.
Depending on the card company you use, this information may be included in the withdrawal email or online statement.
No payment or invoice will be made with "temporary sales processing," and no payment will be made even if you cancel your membership by the 20th of the expiration month.
*If you use a debit card, prepaid card, or bundle card, a withdrawal may occur when the provisional sales are processed.
If you later cancel the automatic renewal, no payment will be made and you will be refunded after a certain period of time has passed, so please rest assured.
Please note that we do not guarantee the operation of debit cards, prepaid cards, or bundle cards, so the fan club office cannot provide details regarding refunds.
Please contact your card company.
If you have selected automatic credit card renewal, unless you cancel your membership by the 20th of the month your membership expires,
The renewal fee for the next year will be charged to your registered card.
Other questions about "Annual Course Continuation"
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Q.
[Annual course] Please tell me how to renew the plan.
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Q.
[Yearly Course] My membership expiration date has passed. Can I still renew my membership?
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Q.
[Annual Plan] Please tell me how to stop automatic renewal of my credit card.
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Q.
[Annual plan] How can I check if my payment is being automatically renewed with my credit card?
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
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