[Annual Course] Continuation
[Annual Plan] Please tell me how to stop automatic renewal of my credit card.
When you access your MY Page, if your membership is still renewing, [Automatic renewal] will be displayed next to the "Membership expiration date."
If you wish to cancel automatic renewal, you can do so by clicking on "Registered Credit Card Information" on "My Page" and going to the page where you will be redirected.
*If you have canceled automatic renewal, your "Registered credit card information" will not be displayed.
If your membership is automatically terminated, you will need to carry out the renewal procedure yourself.
Once the renewal period has begun, we will notify you by email so please complete the procedure.
You can cancel your membership up until the 20th of the month your membership expires. Please note that your membership will be automatically renewed after the expiration date.
If you wish to cancel automatic renewal, you can do so by clicking on "Registered Credit Card Information" on "My Page" and going to the page where you will be redirected.
*If you have canceled automatic renewal, your "Registered credit card information" will not be displayed.
If your membership is automatically terminated, you will need to carry out the renewal procedure yourself.
Once the renewal period has begun, we will notify you by email so please complete the procedure.
You can cancel your membership up until the 20th of the month your membership expires. Please note that your membership will be automatically renewed after the expiration date.
※日本以外にお住まいの方は、自動継続を停止された場合、MYページの「自動継続の再開」から再度自動継続に変更することが可能です。
Other questions about "Annual Course Continuation"
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Q.
[Annual course] Please tell me how to renew the plan.
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Q.
[Yearly Course] My membership expiration date has passed. Can I still renew my membership?
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Q.
[Annual plan] I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
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Q.
[Annual plan] How can I check if my payment is being automatically renewed with my credit card?
If the above does not resolve your issue, please contact us using the details below.
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