About changing models
If I change my smartphone model, do I need to do anything? (I use carrier billing/I don't change mobile phone companies)
▼For those who are on the monthly course
Generally, your payment will be carried over, so you can use the site on your new device.
Depending on the contents of your contract, payment information may not be transferred.
For details, please contact your mobile phone company.
<If payment is not carried over>
Your membership will be terminated at the end of the month in which the contract details are changed.
Please log in again at the beginning of the following month and carry out the payment procedure.
▼For those who are on the annual plan
Changing your smartphone model will not affect your registration.
Your registration will remain valid until your membership expiration date, so there is no need for you to take any further action.
*Please check your membership expiration date on MY PAGE.
Other questions about "changing your device"
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding appearance requests, interview requests, etc., please click here