About changing models
If I change my smartphone model, do I need to take any steps? (For those who pay by credit card)
If you pay by credit card, changing your model will not affect your registration.
Your ID and password will remain the same, so you can continue to use the site as before.
▼For those who are on the monthly course
Your payments will continue unless you cancel your membership, so there is no need for you to take any special action.
▼For those who are on the annual plan
Your registration will remain valid until your membership expiration date, so there is no need for you to take any further action.
*Please check your membership expiration date on MY PAGE.
If your registered email address has changed due to a change in your device model, please edit your registration information in MY PAGE after logging in.
*Please make sure to complete the procedure using a browser (Safari/Chrome).
Your ID and password will remain the same, so you can continue to use the site as before.
▼For those who are on the monthly course
Your payments will continue unless you cancel your membership, so there is no need for you to take any special action.
▼For those who are on the annual plan
Your registration will remain valid until your membership expiration date, so there is no need for you to take any further action.
*Please check your membership expiration date on MY PAGE.
If your registered email address has changed due to a change in your device model, please edit your registration information in MY PAGE after logging in.
*Please make sure to complete the procedure using a browser (Safari/Chrome).
Other questions about "changing your device"
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding appearance requests, interview requests, etc., please click here