Changes to registered information
Can I change my email address?
You can change it yourself.
After logging in, please go to MY PAGE and complete the procedure at [Confirm/Change Member Information > Email Address > Edit].
*Please be sure to access the site using a web browser (Safari/Chrome).
A "change confirmation email" will be sent to the new address you registered.
Please access the URL in the email and confirm the changes.
If you do not receive an email, please see the help section below.
▼ If you see the message "Already in use"
A Plus member ID (formerly EMTG ID) has already been obtained for the address you wish to register.
Since your Plus member ID is issued linked to your email address, you cannot change it unless you delete your ID.
If the ID you obtained is not linked to any paid services or winning tickets, you can delete it yourself.
▼Other errors
Please contact us using the [Contact Us] form, including the operating procedure, the content you entered, and any error messages that may have appeared.
Other questions about "Changing registration information"
-
Q.
What if my name changes due to marriage etc.?
-
Q.
What should I do if my address or phone number changes?
-
Q.
Can I change my nickname?
-
Q.
I registered with the wrong date of birth and gender.
-
Q.
Can I change the name on my registration?
-
Q.
Can I check my registration information?
-
Q.
Can I change my registration information midway?
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding appearance requests, interview requests, etc., please click here