Changes to registered information
Can I change the name on my registration?
We cannot accept name changes that result in the name being changed to a different person, even if the person is a family member.
Please be aware of this in advance.
Please note that we will only accept corrections if there appears to have been a kanji conversion error or an obvious input error (such as typing in a predictive conversion).
Please contact us by email with the necessary information.
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＜Required information＞
・Current registered full name (kanji/kana)
・Correct full name you registered (kanji/kana)
・Date of birth (8 digits in the Gregorian calendar)
・Registered email address
・Registered phone number
・Registered address
・Plus member ID (formerly EMTG ID)
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*Depending on your environment, the email with the above link may not launch.
In that case, please contact us using this inquiry form.
Please fill in all necessary information without omission.
Since many people do not receive our reply email,
Please refrain from contacting us using your iCloud address.
Other questions about "Changing registration information"
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Q.
What if my name changes due to marriage etc.?
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Q.
What should I do if my address or phone number changes?
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Q.
Can I change my email address?
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Q.
Can I change my nickname?
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Q.
I registered with the wrong date of birth and gender.
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Q.
Can I check my registration information?
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Q.
Can I change my registration information midway?
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding appearance requests, interview requests, etc., please click here