Help and Inquiries

Payment of membership fees

[Monthly Course] How can I check my current registration status?

If your registration is valid

Charges are continuing via "credit card payment" or "mobile carrier payment."

Please check your statement to see if a deduction has occurred.

● When paying by credit card

ご利用明細には「ファントムシータ」と記載されます。

● In case of carrier payment

Please check your mobile phone company's website.

・Log in to d Menu

・Go to My Menu

- Select "Recurring Charge List" from "Recurring Charge List/Usage History"

・Access the au ID member information site

- Tap the [MENU] icon in the top right of the screen

* If you are accessing from a computer screen, click "au Easy Payment" on the right side of the screen.

・Tap "Registered Services" under "au Easy Payment"

・Log in to My SoftBank

・Tap "Mass Payment" at the top of the screen

*If you are operating from your contracted smartphone, you can log in automatically by turning off Wi-Fi.

・Tap "Registered services"

If you are unsure of how to operate or check, please contact your mobile phone company.

Other questions about "Payment of membership fees"

If the above does not resolve your issue, please contact us using the details below.