Payment of membership fees
[Monthly Course] Can I change the payment method?
You can change it by following the steps below.
[When changing your credit card number]
After logging in, you can complete the procedure by going to "Confirm/Change/Suspend Card Information" on your My Page.
In this case, there will be no duplicate charges.
[When changing payment method from dPayment/au Simple Payment/SoftBank One-Stop Payment]
Once you have cancelled your monthly subscription from the mobile phone company you used to make the payment,
You can make the change by logging in and making the payment on the new mobile carrier's device.
[When changing your credit card number]
After logging in, you can complete the procedure by going to "Confirm/Change/Suspend Card Information" on your My Page.
In this case, there will be no duplicate charges.
[When changing payment method from dPayment/au Simple Payment/SoftBank One-Stop Payment]
Once you have cancelled your monthly subscription from the mobile phone company you used to make the payment,
You can make the change by logging in and making the payment on the new mobile carrier's device.
※Please note※
If you change your payment method within the same month, you will be charged for both the old and new payment methods.
If you wish to change your payment method, we recommend that you cancel your membership at the end of the month and then re-register the following month using your new payment method.
※日本以外にお住まいの方がご利用いただける決済方法はクレジットカード決済のみとなります。
Example 1)
If you change from [Credit card payment: 550 yen/month (tax included)] to [Carrier payment: 550 yen/month (tax included)] within the same month
⇒You will be charged from two payments, and the total amount you pay will be 1,100 yen (tax included).
Example 2)
If you rejoin (withdraw and rejoin) within the same month using a credit card
⇒You will be charged for each repeated use, and charges will be duplicated (i.e. charged each time).
Example 3)
If you currently use credit card payment and change your credit card information on My Page
⇒You will not be cancelled, so you will not be charged twice.
・決済変更手続きに伴い、一旦退会状態となっても、決済解除後30日以内に上記のお手続きで完了すると、同じPlus member ID ・メールアドレスで引き続きサイトをご利用頂けます。
・If you cancel and re-subscribe repeatedly (within one month) even if the contract is still valid, the monthly fee will be added and charged each time.
Other questions about "Payment of membership fees"
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Q.
Please tell me about the payment procedure (credit card payment)
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Q.
[Annual Plan] Please tell me about the payment procedure (convenience store payment)
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Q.
[Monthly Course] Please tell me the membership fee and payment method.
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Q.
[Monthly Course] Please tell me about the payment procedure (SoftBank One-Stop Payment)
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Q.
[Annual Course] Please tell me the membership fee and payment method.
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Q.
[Monthly Course] Please tell me about the payment procedure (au Easy Payment)
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Q.
[Monthly Course] How can I check my current registration status?
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Q.
[Monthly course] I am still being charged even after I have cancelled my membership.
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Q.
Do I need to pay the monthly fee every month?
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Q.
What credit cards can I use?
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Q.
Can I use debit cards, prepaid cards, or bundle cards?
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Q.
I was asked to authenticate myself when paying by credit card.
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Q.
I registered with a credit card but I can't access paid content.
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Q.
[Monthly Course] If I join in the middle of the month, will the monthly fee be calculated on a pro-rata basis?
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Q.
What name will appear on my credit card statement?
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Q.
[Monthly Course] Can I register using mobile carrier payment on my PC?
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Q.
[Monthly Course] Can I register using mobile carrier payment from a feature phone (traditional mobile phone)?
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Q.
[Monthly Course] If I have been charged twice, can I get a refund?
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding appearance requests, interview requests, etc., please click here