Payment of membership fees
[Monthly Course] If I have been charged twice, can I get a refund?
Refunds cannot be offered, so please be careful not to register your payment in the same month.
Other questions about "Payment of membership fees"
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Please tell me about the payment procedure (credit card payment)
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[Annual Plan] Please tell me about the payment procedure (convenience store payment)
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[Monthly Course] Please tell me the membership fee and payment method.
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[Monthly Course] Please tell me about the payment procedure (SoftBank One-Stop Payment)
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[Annual Course] Please tell me the membership fee and payment method.
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[Monthly Course] Please tell me about the payment procedure (au Easy Payment)
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[Monthly Course] Can I change the payment method?
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[Monthly Course] How can I check my current registration status?
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[Monthly course] I am still being charged even after I have cancelled my membership.
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Do I need to pay the monthly fee every month?
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What credit cards can I use?
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Can I use debit cards, prepaid cards, or bundle cards?
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I was asked to authenticate myself when paying by credit card.
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I registered with a credit card but I can't access paid content.
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[Monthly Course] If I join in the middle of the month, will the monthly fee be calculated on a pro-rata basis?
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What name will appear on my credit card statement?
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[Monthly Course] Can I register using mobile carrier payment on my PC?
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[Monthly Course] Can I register using mobile carrier payment from a feature phone (traditional mobile phone)?
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding appearance requests, interview requests, etc., please click here