Payment of membership fees
[Monthly Course] If I have been charged twice, can I get a refund?
Refunds cannot be offered, so please be careful not to register your payment in the same month.
Other questions about "Payment of membership fees"
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[Monthly Course] How can I check my current registration status?
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Do I need to pay the monthly fee every month?
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Can I use debit cards, prepaid cards, or bundle cards?
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[Monthly Course] Please tell me the membership fee and payment method.
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[Annual Course] Please tell me the membership fee and payment method.
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[Monthly Course] Can I change the payment method?
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[Monthly Course] Please tell me about the payment procedure (au Easy Payment)
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[Monthly Course] Please tell me about the payment procedure (SoftBank One-Stop Payment)
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Please tell me about the payment procedure (credit card payment)
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[Annual Plan] Please tell me about the payment procedure (convenience store payment)
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[Monthly course] I am still being charged even after I have cancelled my membership.
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What credit cards can I use?
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I registered with a credit card but I can't access paid content.
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[Monthly Course] If I join in the middle of the month, will the monthly fee be calculated on a pro-rata basis?
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What name will appear on my credit card statement?
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[Monthly Course] Can I register using mobile carrier payment on my PC?
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[Monthly Course] Can I register using mobile carrier payment from a feature phone (traditional mobile phone)?
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding appearance requests, interview requests, etc., please click here