Payment of membership fees
Please tell me about the payment procedure (credit card payment)
*You can use [VISA/Master/JCB/AMEX/Diners] credit cards.
<How to use>
1. Click [JOIN] on the top page.
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Click the [New Registration] button.
■ For those using "Heine" for the first time
After entering your email address, click [Register]
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2. A registration email will be sent to the email address you entered.
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3. Access the URL in the email and set your password.
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4. After setting your password, click [Other] on the "Payment Procedure" screen.
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5. Enter the following information and click [Next]
·Credit Card Number
·date of expiry
・Credit card holder
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6. Check the details on the confirmation screen and click [Pay]
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7. Continue entering your membership information.
Other questions about "Payment of membership fees"
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Q.
[Monthly Course] How can I check my current registration status?
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Q.
Do I need to pay the monthly fee every month?
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Q.
Can I use debit cards, prepaid cards, or bundle cards?
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Q.
[Monthly Course] Please tell me the membership fee and payment method.
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Q.
[Annual Course] Please tell me the membership fee and payment method.
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Q.
[Monthly Course] Can I change the payment method?
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Q.
[Monthly Course] Please tell me about the payment procedure (au Easy Payment)
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Q.
[Monthly Course] Please tell me about the payment procedure (SoftBank One-Stop Payment)
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Q.
[Annual Plan] Please tell me about the payment procedure (convenience store payment)
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Q.
[Monthly course] I am still being charged even after I have cancelled my membership.
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Q.
What credit cards can I use?
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Q.
I registered with a credit card but I can't access paid content.
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Q.
[Monthly Course] If I join in the middle of the month, will the monthly fee be calculated on a pro-rata basis?
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Q.
What name will appear on my credit card statement?
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Q.
[Monthly Course] Can I register using mobile carrier payment on my PC?
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Q.
[Monthly Course] Can I register using mobile carrier payment from a feature phone (traditional mobile phone)?
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Q.
[Monthly Course] If I have been charged twice, can I get a refund?
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding appearance requests, interview requests, etc., please click here