About the app
Can one person register multiple apps?
Only one Plus member ID (formerly EMTG ID) can be registered to the app per device.
Using the app on multiple devices may cause errors, so please use it on only one smartphone device.
Please note that possession of multiple Plus member IDs (formerly EMTG IDs) is prohibited as it may affect your use of services,including other apps.
Please see below for instructions on how to delete your Plus member ID (formerly EMTG ID).
Other questions about the app
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How do I download the "Phantom Siita Official App"?
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Can I use the app on devices other than smartphones?
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I can't log in to the "Phantom Siita Official App."
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What is "TICKET" in the app?
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After reinstalling the app, I can no longer log in.
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If I change my device, can I still use the app?
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I'm not receiving push notifications.
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Can I view the content without paying the membership fee?
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What is in-app payment (App Store payment/Google Play payment)?
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I registered using in-app payment (App Store payment/Google Play payment), but I can't view member content.
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I registered on the website, but I also registered on the app.
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How do I cancel in-app purchases (App Store payment/Google Play payment)?
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I would like to resume in-app purchases (App Store payment/Google Play payment).
If the above does not resolve your issue, please contact us using the details below.
For inquiries regarding the fan club, please click here
For inquiries regarding appearance requests, interview requests, etc., please click here