About withdrawal
[Monthly course] Please tell me how to cancel my membership.
サイトにログイン後、TOPページ最下部の「退会する」よりお手続きください。
※MY PAGE内、「退会手続き」からでも可能です。
※MY PAGE内、「退会手続き」からでも可能です。
2025/10/14以降に入会された日本以外にお住まいの方は、
MY PAGE内「自動継続の停止」より自動継続の停止をお願いいたします。
自動継続を停止いただくと、現在の会員期限で自動退会となり、
それ以降の決済は発生いたしません。
Other questions about "Cancellation"
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Q.
[Annual course] Please tell me how to cancel my membership.
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Q.
I am still being billed even after cancelling my membership.
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Q.
[Monthly Course] You can still log in to the site even after canceling your membership. Have you been able to cancel your membership?
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Q.
[Monthly Course] I would like to cancel my membership, but when I log in I am taken to the membership fee payment screen.
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Q.
[Monthly course] I am still being billed even after I have cancelled my membership (credit card payment).
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Q.
[Monthly course] I am still being billed even after canceling my membership. (Carrier billing)
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Q.
[Yearly Course] I can log in to the site even though I didn't complete the renewal procedure. Have you been able to cancel your membership?
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Q.
If I cancel my membership, can I re-register using my previous membership information?
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Q.
After canceling my membership, I would like to delete my Plus member ID (formerly known as EMTG ID).
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Q.
I registered a new account with a different address, so I would like to delete the ID I previously registered.
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Q.
[Monthly Course] What happens to my payment if I cancel my membership?
If the above does not resolve your issue, please contact us using the details below.
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