About withdrawal
If I cancel my membership, can I re-register using my previous membership information?
▼If you have already completed the cancellation procedure
▼If your payment fails and you are automatically unsubscribed
*If you pay by credit card, your membership may be automatically terminated if the payment is not completed due to expiration or credit limit.
＜Notes＞
Log in to the site with the same Plus member ID (email address) within the month following the month of cancellation,
If you register again via the "Membership Fee Payment Procedure",
You can continue to use the site by transferring your membership information.
▼If your payment fails and you are automatically unsubscribed
Log in to the site with the same Plus member ID (email address) during the month in which your membership was automatically cancelled.
If you register again via the "Membership Fee Payment Procedure",
You can continue to use the site by transferring your membership information.
*If you pay by credit card, your membership may be automatically terminated if the payment is not completed due to expiration or credit limit.
＜Notes＞
When you cancel your membership, your member email newsletter settings will automatically be changed to "Do not receive."
If you wish to receive email newsletters after re-registering, please change your settings on MY PAGE.
If you re-register after the month following your cancellation, your membership information will not be carried over.
Please be aware of this in advance.
If you register as a member using a different Plus member ID (email address),
Please note that new membership information will be created and your membership information before cancellation will not be carried over.
Other questions about "Cancellation"
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Q.
[Annual course] Please tell me how to cancel my membership.
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Q.
I am still being billed even after cancelling my membership.
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Q.
[Monthly Course] You can still log in to the site even after canceling your membership. Have you been able to cancel your membership?
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Q.
[Monthly course] Please tell me how to cancel my membership.
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Q.
[Monthly Course] I would like to cancel my membership, but when I log in I am taken to the membership fee payment screen.
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Q.
[Monthly course] I am still being billed even after I have cancelled my membership (credit card payment).
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Q.
[Monthly course] I am still being billed even after canceling my membership. (Carrier billing)
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Q.
[Yearly Course] I can log in to the site even though I didn't complete the renewal procedure. Have you been able to cancel your membership?
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Q.
After canceling my membership, I would like to delete my Plus member ID (formerly known as EMTG ID).
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Q.
I registered a new account with a different address, so I would like to delete the ID I previously registered.
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Q.
[Monthly Course] What happens to my payment if I cancel my membership?
If the above does not resolve your issue, please contact us using the details below.
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